Sites are so busy nowadays that quality assurance is often overlooked and is only a focus when issues arise or when there is an audit. We will describe our experience creating a culture of quality using an integrative approach in a team environment. Our easy to implement techniques include quality assurance checks, office guidelines, checklists, and lessons learned. We will explore the challenges of implementing a quality management system and how to overcome any setbacks.
Sergey Nikitin, BSc, MBA, President and Director, Prime Site Research Solutions, Inc.