This session focuses on answering the questions of what quality tolerance limits (QTLs), risk indicators, and thresholds are by defining them and discussing how to establish them. We will look at examples of QTLs, and thresholds and discuss appropriate responses to breaches in the thresholds. In addition, documentation of breaches will be reviewed, reporting expectations and long-term plans for the QTLs, and thresholds. Key take-aways will include examples of QTLs, and thresholds to help one get started with establishing QTLs at their organization.
Dr. Susan Leister, BS, MBA, PhD, CQA, CSSBB, Trainer, Barnett International