It is critical to manage the performance on a project through key operational indicator metrics. Those metrics assess the current operational and financial health of the project. The project team is responsible for ensuring the project delivery against the contracted statement of work. Through this ongoing review process, the team is able to proactively identify risks and develop a specific, actionable plan. Key operational indicators are critical during start-up, maintenance and close-out. The project manager is able to share this data with the Sponsor to ensure clear visibility and accountability on the project. The goal is to achieve flawless execution on a project by managing to the scope of work and providing quality deliverables within the required timeline.
Dr. Cynthia Venendaal, MPH, PhD, Sr. Vice President, Clinical Operations (Americas), Clinipace